KOS QR Studio Terms of Service

Version 0.1 | September 2, 2026

These Terms of Service (the “Terms”) govern access to and use of KOS QR Studio, including its websites, hosted QR-code redirects, dashboards, analytics, downloads, APIs, account tools, and related services (collectively, the “Service”). The Service is offered by BrandCraft Solutions LLC, a Nevada limited liability company, doing business as The King of Steam (“KOS,” “Company,” “we,” “us,” or “our”).

By creating an account, accepting these Terms at checkout, or using the Service, you agree to these Terms. If you use the Service for a company or other organization, you represent that you have authority to bind that organization, and “Customer” or “you” includes that organization.

1. Eligibility and accounts

You must be legally able to enter a binding contract and must provide accurate account information. You are responsible for keeping your login information confidential, for activity under your account, and for promptly notifying us at billing@brandcraftsolutionsllc.com if you suspect unauthorized use.

Accounts and workspaces may be used only by the number of users or seats included in the applicable plan or written order. You may not share a single login to evade a seat limit.

2. The Service

KOS QR Studio lets customers create static QR artwork and, where included in a plan, create and manage dynamic QR codes whose destination can be changed after printing. Features may include QR-code design, file downloads, hosted redirects, scan counts and analytics, folders, team seats, bulk creation, API access, custom branding, custom domains, compliance-oriented code classes, and related support.

Feature availability and limits are determined by the plan, order, and product description presented before purchase. Limits are enforced on the server, not merely hidden in the interface.

Static QR files are generated artifacts and do not depend on a KOS-hosted redirect after download. The Code Continuity Guarantee applies to eligible dynamic codes hosted by KOS, as described below and in the standalone Code Continuity Guarantee.

3. Plans and service limits

The current planned paid tiers are Starter, Advanced, Professional, and separately negotiated Enterprise licenses. The number of dynamic codes, monthly scans, users, bulk records, API requests, and branding features included with each tier is shown on the pricing page and in the order presented before payment.

The Frozen tier is a continuity state, not a full paid plan. Unless a written Enterprise license or a designated Compliance-class rule says otherwise, a Frozen workspace has these limits:

  • existing eligible dynamic codes continue to resolve;
  • the workspace is view-only;
  • no new dynamic codes may be created and existing code settings may not be edited;
  • Standard-class codes share a maximum of 500 scans per account per UTC calendar month;
  • paid analytics stop updating at the end of the paid term;
  • KOS attribution may appear in connection with continued redirects; and
  • reactivation restores the applicable paid features and removes Frozen-state attribution.

If the 500-scan continuity allowance is reached, KOS may show a brief continuity or busy page. That page must provide a working way to continue to the customer’s destination, so the cap may slow the experience but does not turn the printed code into a dead end. Where KOS offers and designates a code as Compliance class, the published Compliance terms or written order control; Compliance codes are not subject to a scan cap or busy page.

4. Subscription term, billing, renewal, and cancellation

4.1 Annual billing

Unless a written order states otherwise, paid KOS QR Studio subscriptions are sold for a 12-month term and charged in full at the start of the term. A monthly figure may be displayed for comparison, but the annual total must be displayed before checkout and is the amount charged. The checkout and order confirmation control the exact price, taxes, currency, and renewal date.

4.2 Automatic renewal

Your subscription automatically renews for another term unless you cancel before the renewal date. By purchasing, you authorize the disclosed recurring charge using the payment method selected at checkout. We will provide renewal information and any reminder required by applicable law or expressly promised at checkout.

4.3 Cancellation

Cancellation stops the next renewal. It does not end paid service on the day you click cancel. You retain paid functionality through the end of the prepaid term. At the end of that term, the workspace moves to Frozen and eligible codes continue under the Code Continuity Guarantee.

4.4 Refunds

Except where required by law, stated in a written order, or caused by a verified duplicate or erroneous charge, prepaid subscription fees are nonrefundable and no partial-term or prorated refunds are provided after cancellation. A cancellation therefore stops renewal but does not create a refund for unused time in the current term.

4.5 Taxes and payment processing

Prices may exclude applicable taxes. Checkout and payment processing are handled through third-party commerce and payment providers. You authorize those providers to process the information needed to complete and administer the transaction.

5. Code Continuity Guarantee

Subject to these Terms, the published Code Continuity Guarantee, and the safety exceptions below, KOS will keep eligible dynamic codes resolving after a paid subscription ends. Cancellation is a tier change at the end of the paid term, not deletion of the code.

The guarantee preserves the route from the printed code to the customer’s destination; it does not guarantee that the destination website, third-party content, Internet connection, customer-controlled domain, or device will remain available. It also does not promise uninterrupted service in every circumstance or create an uptime service-level agreement unless a written Enterprise license expressly does so.

Attribution on Continuity Service. When an account is in Frozen or cancelled status, any code that continues to redirect under the Code Continuity Guarantee may display an attribution notice, which may include ‘Powered by KOS QR Studio’ branding, the Company’s website address, and contact or purchase information for KOS QR Studio services. Active, paid subscriptions in good standing redirect without attribution. Customer may remove attribution at any time by reactivating the account. Enterprise-license customers receive attribution-free redirection as part of their license.

The guarantee does not require KOS to carry unlawful, malicious, deceptive, infringing, unsafe, or technically harmful content. KOS may interrupt or limit a code when reasonably necessary to address fraud, malware, phishing, abuse, a court or government order, a legal obligation, or an immediate security threat. When practical and lawful, we will notify the account owner and provide a route to appeal or correct the issue.

6. Customer content and destinations

You retain ownership of the content, logos, files, destinations, and other materials you submit to the Service (“Customer Content”). You grant KOS a nonexclusive, worldwide, royalty-free license to host, copy, process, transmit, resize, and display Customer Content only as reasonably necessary to provide, secure, support, and improve the Service and to comply with law.

You represent that you have the rights and permissions needed for Customer Content and each destination. You are responsible for the accuracy, legality, accessibility, and availability of the destination content, and for providing any notices or consents required for your own collection of personal information through a destination page.

7. Acceptable use

You may not use the Service to:

  • violate law or the rights of another person;
  • distribute malware, phishing pages, credential-harvesting pages, or deceptive redirects;
  • facilitate fraud, harassment, exploitation, or unlawful surveillance;
  • infringe intellectual-property, privacy, publicity, or other rights;
  • bypass plan, scan, seat, bulk, API, security, or rate limits;
  • probe, disrupt, overload, or reverse engineer the Service except where law expressly allows it;
  • misrepresent affiliation with KOS or another person; or
  • create a code whose destination materially changes from a lawful subject to an abusive one.

KOS may investigate suspected misuse and may restrict the affected account or code to protect users and the Service. Any restriction must be based on a safety, legal, abuse, customer-requested, or account-deletion reason—not merely nonpayment where the Code Continuity Guarantee applies.

8. Analytics and privacy

The Service may record scan time, device category, coarse country code, referral URL, requested language, and related operational events. KOS QR Studio scan-event rows do not store a raw Internet Protocol address. Network and security providers may nevertheless process IP addresses in transit or in infrastructure logs to deliver and protect the Service. Details appear in the KOS QR Studio Privacy Policy.

Paid analytics are informational estimates and may exclude suspected bots, duplicate traffic, blocked activity, unavailable headers, or events lost during service degradation. They are not certified audience measurements.

9. Third-party services

The Service depends on third-party infrastructure, commerce, email, payment, and other providers. Their services may have separate terms and privacy practices. KOS is not responsible for a third-party service outside KOS’s reasonable control, but KOS remains responsible for its own obligations under these Terms.

10. Intellectual property

KOS and its licensors own the Service, software, interfaces, documentation, branding, and related intellectual property, excluding Customer Content. These Terms give you a limited, nonexclusive, nontransferable right to use the Service during the applicable account state. They do not transfer ownership of KOS software or trademarks.

Feedback may be used by KOS without restriction or compensation, provided we do not publicly identify you as its source without permission.

11. Suspension, account deletion, and data retention

KOS may suspend access for a serious Terms violation, security threat, or legal requirement. A billing cancellation or failed renewal must follow the Frozen continuity rules and does not by itself authorize KOS to kill an eligible code.

You may request deletion of your account. Because deletion can permanently retire hosted codes, KOS will require confirmation through the account email and will provide a 14-day warning period before completing deletion. Eligible redirects remain available during that warning period unless a safety or legal exception applies. A confirmed deletion request may be withdrawn before the warning period ends. After deletion is completed, the Code Continuity Guarantee ends for that account and associated hosted codes may be retired.

KOS may retain records when reasonably necessary to provide continuity, comply with law, resolve disputes, prevent fraud, maintain financial records, or enforce agreements. The Privacy Policy explains the applicable categories and purposes.

12. Service changes

KOS may improve or change the Service. We will not use a product change to silently remove the essential Code Continuity Guarantee from an already eligible printed code. Material changes to these Terms will be posted with a revised date and, where required, communicated before they become effective. A change that materially reduces a prepaid feature will not apply retroactively during the paid term unless required for safety or law.

13. Disclaimers

To the fullest extent allowed by law, the Service is provided “as is” and “as available.” KOS disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and uninterrupted or error-free operation. Nothing in this section limits an express written warranty or right that cannot legally be waived.

KOS does not provide legal, regulatory, GS1, product-safety, or labeling advice. Templates and routing tools assist with presentation and access; the Customer remains responsible for deciding what laws, standards, warnings, disclosures, and testing apply to its products and markets.

14. Limitation of liability

To the fullest extent allowed by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising from these Terms or the Service.

Except for payment obligations, misuse of the other party’s intellectual property, indemnification obligations, fraud, willful misconduct, or liability that cannot legally be limited, each party’s total liability arising from the Service will not exceed the fees paid or payable by Customer for the Service during the 12 months before the event giving rise to the claim.

15. Indemnification

To the extent allowed by law, Customer will defend and indemnify KOS and its personnel against third-party claims arising from Customer Content, Customer-controlled destinations, Customer’s violation of law, or Customer’s material breach of these Terms. KOS will provide prompt notice and reasonable cooperation, and Customer may not settle a claim in a way that admits fault by KOS or imposes a nonmonetary obligation on KOS without written consent.

16. Governing law and disputes

These Terms are governed by Nevada law, without regard to conflict-of-laws rules, except to the extent the law of another jurisdiction must apply. Before filing a claim, the parties will make a good-faith attempt to resolve the issue by contacting the other party. Unless applicable law requires otherwise, disputes may be brought in a state or federal court with proper jurisdiction in Nevada. Nothing here prevents either party from seeking emergency injunctive relief or using a lawful small-claims process.

17. General terms

These Terms, the applicable order, the Privacy Policy, and the Code Continuity Guarantee are the complete agreement for the Service. A written order controls over these Terms only where it expressly says so. If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without KOS’s written consent, except in connection with a merger or sale of substantially all relevant assets; KOS may assign them as part of a reorganization, financing, merger, acquisition, or sale of the Service, provided the assignee remains bound by the continuity obligations applicable to eligible codes.

18. Contact

Questions, notices, billing requests, privacy requests, and support inquiries may be sent to:

BrandCraft Solutions LLC, doing business as The King of Steam Email: billing@brandcraftsolutionsllc.com Support target: reply within one business day.