KOS QR StudioLegal

KOS QR Studio Code Continuity Guarantee

Version 0.1 | September 2, 2026

One year of payments. A lifetime of codes.

KOS QR Studio is built around a simple promise: ending a subscription should not turn a printed QR code into a dead square.

This Code Continuity Guarantee (the “Guarantee”) is made by BrandCraft Solutions LLC, a Nevada limited liability company, doing business as The King of Steam (“KOS”) to the account owner (“Customer”) for eligible KOS-hosted dynamic QR codes.

1. What is covered

The Guarantee covers an eligible dynamic code that:

  1. was created and saved in a KOS QR Studio account while the account had the right to create that code;
  2. uses a KOS-controlled or properly configured supported redirect address;
  3. points to a lawful, technically valid destination; and
  4. has not been retired through the confirmed account-deletion process or restricted for a safety or legal reason.

Static QR artwork is not dependent on KOS after download and therefore does not need hosted continuity. A customer-controlled domain is also subject to the customer keeping its domain registration and DNS configuration active.

2. What happens when a paid subscription is cancelled

Cancellation stops the next renewal. It does not remove features immediately and does not create a partial-term refund. The Customer keeps the paid service through the end of the prepaid annual term. At term end, the account moves to the Frozen continuity tier.

KOS does not delete or disable an eligible code merely because a subscription ends, a renewal is cancelled, or an account moves to Frozen.

3. Frozen continuity service

While an account is Frozen:

  • eligible existing codes continue to lead to their destinations;
  • the workspace is view-only;
  • no new dynamic codes may be created;
  • code destinations, designs, slugs, and other settings may not be edited;
  • historical paid analytics are preserved but stop updating;
  • Standard-class codes share a 500-scan allowance per account per UTC calendar month;
  • KOS attribution may appear with a continued redirect; and
  • reactivating a paid plan restores the applicable paid features and removes Frozen-state attribution.

Frozen is a continuity service, not full paid service. “Your codes never die” means the route remains usable; it does not mean every paid feature continues without payment.

4. The 500-scan allowance never becomes a dead end

After a Frozen account reaches the monthly allowance for Standard-class codes, KOS may show a friendly continuity page before the destination. That page must include a working “Continue to destination” link. The visitor may need one extra step, but the code does not become a dead end. The allowance resets at the start of the next UTC calendar month.

Frozen scans are counted for the allowance and lifetime total. New detailed analytics rows are not collected for the Customer while the account is Frozen.

Where KOS offers and designates a code as Compliance class, that code is not subject to the Frozen scan cap, busy page, or advertising. Compliance status cannot be removed merely because the account downgrades. This exception becomes available only when KOS identifies the code as Compliance in the Service or a written order.

5. Attribution on continuity service

Attribution on Continuity Service. When an account is in Frozen or cancelled status, any code that continues to redirect under the Code Continuity Guarantee may display an attribution notice, which may include ‘Powered by KOS QR Studio’ branding, the Company’s website address, and contact or purchase information for KOS QR Studio services. Active, paid subscriptions in good standing redirect without attribution. Customer may remove attribution at any time by reactivating the account. Enterprise-license customers receive attribution-free redirection as part of their license.

Attribution is disclosed at account signup and at the point of purchase. It is not introduced for the first time at cancellation.

6. Reactivation

The Customer may reactivate an available paid plan. When KOS receives confirmation of an active subscription, paid entitlements are restored, the workspace becomes editable, new paid analytics resume, and Frozen-state attribution is removed. Existing codes and pre-Frozen history remain associated with the account.

Reactivation does not recreate analytics detail that was intentionally not collected while the account was Frozen.

7. When a code may be restricted

The Guarantee does not require KOS to route to content that is unlawful, malicious, deceptive, infringing, unsafe, or technically harmful. KOS may interrupt or limit a code when reasonably necessary to address:

  • malware, phishing, fraud, credential theft, or other abuse;
  • an immediate security or safety threat;
  • a court order, government demand, or legal obligation;
  • a destination that is technically invalid or uses a prohibited URL scheme;
  • infringement or rights violations supported by a valid report; or
  • the Customer’s confirmed request to retire a code or delete the account.

When practical and lawful, KOS will notify the account owner and provide a way to correct or appeal the issue. A restriction for safety or law is not a billing penalty.

8. Customer-controlled dependencies

KOS guarantees the eligible KOS routing service described here. KOS cannot guarantee the availability or behavior of:

  • the Customer’s destination website or content;
  • a customer-controlled domain, domain registration, DNS record, certificate, server, or hosting provider;
  • Internet access, a scanning device, or third-party browser;
  • a third-party platform that blocks, changes, or removes destination content; or
  • a printed code that is damaged, obscured, too small, or otherwise unscannable.

If the destination is unavailable, KOS may still be correctly resolving the code to that destination.

9. Account deletion is different from cancellation

Cancellation moves the account to Frozen at the end of the paid term. It does not delete the account or its codes.

Account deletion is a separate, deliberate action. KOS requires confirmation through the account email and provides a 14-day warning period before completing deletion. Eligible codes stay live during that warning period unless a safety or legal exception applies. The Customer may withdraw the request before the period ends.

After confirmed deletion is completed, associated hosted codes may be retired and this Guarantee ends for that account.

10. Continuity operations

KOS will maintain the code-to-destination records and operational safeguards reasonably necessary to provide this Guarantee. The public continuity plan will describe export, backup, restoration, incident response, and business-continuity measures when those controls have completed technical verification.

This Guarantee is a product commitment, not a promise of perfect or interruption-free service and not an uptime service-level agreement. Temporary outages, maintenance, network events, attacks, and circumstances outside reasonable control may occur. KOS will prioritize restoring redirect service and will design scan logging so a logging failure does not intentionally block a valid redirect.

11. Relationship to other terms

This Guarantee is part of the KOS QR Studio agreement together with the Terms of Service, Privacy Policy, applicable order, and any Enterprise license. If a written Enterprise license provides stronger continuity or attribution-free rights, the Enterprise license controls for that Customer.

Nothing in this Guarantee limits a non-waivable consumer right or remedy under applicable law.

12. Contact

Questions or continuity reports may be sent to:

BrandCraft Solutions LLC, doing business as The King of Steam Email: billing@brandcraftsolutionsllc.com Support target: reply within one business day.